Contact & Support

Get in touch.

Whether you're exploring FLX Fit, need help with your account, or want to talk to us about partnerships — we're here.

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Choose the type of enquiry below and we'll get back to you as quickly as possible.

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Support
General
Partnership

Usually responds within 1 business day. No commitment required.

Support tickets are typically responded to within 4 business hours.

We aim to respond to all enquiries within 2 business days.

Our partnerships team will review and respond within 3 business days.

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Direct contact
General enquiries
Sales, demos, and general questions
hello@flxfit.com
Customer support
Help with your account or platform
support@flxfit.com
Partnerships
Integrations, reseller, and strategic opportunities
partnerships@flxfit.com
Response times
Demo requests
< 1 day
Support tickets
< 4 hrs
General enquiries
< 2 days
Partnerships
< 3 days
Frequently asked questions
Is there a free trial available? +
Yes — we offer a 14-day free trial so you can explore the full platform before committing. No credit card required to get started.
How long does onboarding take? +
Most coaches are up and running within a day. We provide guided onboarding, and our team is on hand to help with initial setup, data migration, and client invitations.
Can I import data from my existing tools? +
Yes — FLX Fit supports CSV imports for client data and programme content. We also offer direct migrations from some popular platforms. Contact our support team for details.
Does FLX Fit work for teams and gyms? +
Absolutely. FLX Fit is built for solo coaches and growing teams alike. Our team plan gives you a shared workspace, coach-level permissions, and a unified business dashboard.
What does the client mobile app include? +
Clients get access to their assigned programmes, a workout tracker, direct messaging with their coach, session booking, and progress tracking — all from a clean, simple mobile experience.
Is FLX Fit available on iOS and Android? +
Yes — the FLX Fit client app is available on both iOS and Android. The coach platform is web-based and fully optimised for desktop and tablet.